"Why hasn't my _____________ been mailed?"
This question comes in three flavors: books, shirts, and ARCs. If you are currently expecting a book from me, it has been mailed. If you don't have it, it's either in transit, or the post office has eaten it. I sadly don't control the post office, and I can't afford to pay for confirmation on every package I send, so unless you sent me money for postage that included tracking, I don't have a way of knowing where it wound up. I'm sorry.
If you are currently expecting a shirt from me, we just received the last box from the printer. It's a small shirt shop, and they were as overwhelmed as I was by the size of the response. We're still packaging and mailing, and will finally be able to start packing and mailing out those shirts that previously didn't exist. Thank you very much for your patience. I can look up individual people on the list, but I ask that you email Deborah at the merchandise account, not me directly; Deborah has the files, and time spent digging through the list of shipped shirts for your name is time I'm not spending putting shirts in envelopes.
If you are currently expecting an ARC from me...here's where things get fun. See, my email? Is apparently broken. As in, "no longer accepting mail from my website contact form." So the addresses of the winners of our last contest never reached me. If you're reading this, please try sending your address again, via LJ messenger this time; my webmaster, Chris, is trying to isolate and repair the problem, but I have no idea how long that's going to take. For the moment, assume that if you've emailed me, I didn't get it.
Because administrative chaos right before a week in Florida is so totally what I needed this year. Happy holidays!