Mailing continues! I would estimate that I have three trips to the post office left to go, one domestic, two international (since I am only allowed to bring so many international shirts to the post office at one time). This has taken so very, very long, and for that I am genuinely sorry. This batch was more than twice the size of the last, with the associated administrative headaches (people asking for color/size/cut combinations that didn't exist, shirts not included in the batch from the printer, people not paying when prompted, which meant that we couldn't send the order to the printer in the first place, etc.), and as a consequence, it ran headlong into my convention season, which slowed me down like whoa.
There are a lot of reasons we're never going to do this again—this batch was the last, or at least the last "bespoke"—but the biggest is the scale. When I did the first T-shirt run, I was still a relatively new author, and so there were fewer people who cared enough to want to wear me on their chests, so to speak. The number of interested parties has increased with each run, and it's just become unmanageable. Thank you all for your patience. For the most part, you have all been incredibly kind.
The missing shirts have finally arrived, and are in their nicely sealed box, waiting for me to finish getting the first batch out the door. I will not open this box until I have cleared the space for immediate packing and shipping, to prevent excessive cat hair (or possibly a cat) from accompanying the shirts to their final destination.
Shirts!
The point of apparently vital clarification.
This past week, someone who knows me well enough to know my overall living situation, asked if something could be sent priority. I said that wasn't going to be possible, as I wasn't going to be able to get to the post office immediately, and would be putting stamps on the item and shoving it in my mailbox. My friend responded with, essentially, "Have your PA do it."
Y'all, there is no PA for this sort of thing. There is only me.
I have two functional PAs: Kate and Vixy. On a day to day level, this means they go through my website email before I see it, so that we don't have to deal with me going into a tailspin the next time someone decides to tell me that they're going to kill my cats. (A real thing, that people have really emailed me about, because humans are sometimes awful.) Vixy has a good grasp of my schedule, and while she cannot accept convention invitations for me, she can usually say whether or not a thing is likely. Kate knows when I am over-committing myself, and will smack me with a rolled-up newspaper. Kate is local enough that I see her about once a week (roughly). Vixy lives two states away from me.
When I talk about mailing things, I am talking about me, just me, going to the small, rural post office near my house, and mailing them. When I talk about doing inventory, or packing things, or sending CD reships, I am saying "these are all things I do personally, after I have finished making my word count for the day." And this is why sometimes CDs go out of stock, or it takes a long time for me to carry a large shipping batch, ten or twenty items at once, down to the post office.
I don't want sympathy, and I don't mind doing what I do; I wouldn't volunteer if I minded. But I would like people to keep in mind, when their giveaway prizes take a while or their customs forms are filled out sort of sloppily, or when I say "this is not open to international winners, I am so sorry, I just can't handle the customs forms right now," that it's just me, and I am just one person, with two hands, trying to climb an avalanche.
Thank you.
Deleted comment
April 19 2015, 15:02:56 UTC 2 years ago
That sort of terrorism ought to be punishable, seriously.
2 years ago
2 years ago
April 19 2015, 15:27:34 UTC 2 years ago
As to whoever would send miserable e-mails, ugh. I'm glad you have a troll swatter and sorry that you need one.
April 19 2015, 15:39:47 UTC 2 years ago
2 years ago
2 years ago
2 years ago
Deleted comment
2 years ago
April 19 2015, 15:30:20 UTC 2 years ago
and the luxurious thing about internet hugses is that they never hurt. :)
April 19 2015, 15:39:59 UTC 2 years ago
April 19 2015, 15:42:09 UTC 2 years ago
(Translation from Old High Redneck: Even the hardest workers have their limits". Please accept a virtual Minnion Comfort Cookie,
freshstraight from the Big Blanket Fort of SSSScomic.com comments & fan fora.)April 20 2015, 03:27:17 UTC 2 years ago
April 19 2015, 15:48:07 UTC 2 years ago Edited: April 19 2015, 15:52:13 UTC
(Translation from Old High Redneck: "Even the hardest worker has limits.")
EDIT: Sorry for double posting, I didn't know "marked as spam" wasn't a one-way trash trip.
If you try the cookies, some of the squirrel cookies bite. ;)
April 20 2015, 03:27:37 UTC 2 years ago
April 19 2015, 15:56:45 UTC 2 years ago
I work as an admin assistant, though for a company--not as a PA, and you know what? Even if you had a full-time, in-person-every-day PA who was the model of efficiency, sometimes the answer would still be "No." Anyone who doesn't get that is a jackass. You (and your team) are people, not vending machines. And no matter how much someone desperately wants their shiny new t-shirt or CD, waiting a few more days or weeks is NOT an emergency.
April 20 2015, 03:28:10 UTC 2 years ago
April 19 2015, 16:54:22 UTC 2 years ago
* Possessive pronouns may need to be reversed as applicable...
April 20 2015, 03:28:36 UTC 2 years ago
2 years ago
April 19 2015, 18:05:54 UTC 2 years ago
April 20 2015, 03:28:45 UTC 2 years ago
2 years ago
2 years ago
2 years ago
April 20 2015, 04:10:44 UTC 2 years ago
People seriously do that? Sheesh. That's horrible. Massive *hugs* to you and the cats and Kate and Vixy. And more *hugs*. And even more *hugs*, 'cos nobody should have to put up with that.
April 20 2015, 18:06:37 UTC 2 years ago
2 years ago
April 20 2015, 04:13:15 UTC 2 years ago
2) I totally sympathize with the difficulty of explaining to people what "I am a one man/woman shop" means. (Because solo potter.)
3) I'm *so* glad our t-shirts arrived in time for me to wear one on my last radio show (after 25 years). Declaring "my story is not done" is one of the things that kept me from getting weepy as I signed off for the last time…
April 20 2015, 18:07:01 UTC 2 years ago
April 20 2015, 05:53:53 UTC 2 years ago
I totally understand that some people would like to have their shiny things right away but I also understand that sometimes, all you can do is have patience. If anything, it makes the shiny things that much better when they do finally arrive.
April 20 2015, 18:12:57 UTC 2 years ago
April 20 2015, 08:11:41 UTC 2 years ago
Short version, Thank you Seanan, Kate, Vixy and relevant Feline Overlords™.
We thank you and appreciate your constant efforts, though never as openly or as frequently as you deserve.
April 20 2015, 18:13:08 UTC 2 years ago
April 20 2015, 12:09:40 UTC 2 years ago
Thank you for doing all of this. You are awesomesauce personified. :)
April 20 2015, 18:13:22 UTC 2 years ago
April 20 2015, 12:37:09 UTC 2 years ago
My Tshirts arrived (joyfully they actually got delivered! a rarity for transatlantic shipping which normally needs me to go and collect), they are excellent, really lovely, and I appreciate the hard work that went into organising all this.
April 20 2015, 18:13:42 UTC 2 years ago
2 years ago
April 20 2015, 14:15:49 UTC 2 years ago
April 20 2015, 18:13:59 UTC 2 years ago
April 20 2015, 17:59:32 UTC 2 years ago
April 20 2015, 18:15:41 UTC 2 years ago
People keep trying to solve the wrong problem. The issue is not "can't have shirts made." It's "can't control quality with one of those services, do not have the resources to monitor them, or to deal with people still assuming that they = me and hence I can solve problems." I do it myself or I don't do it. Since people would not back off on asking for updates, and would not pay promptly (thus allowing this process to go smoothly), it's over. It's done. The bad apples have spoilt the entire bushel.
2 years ago
2 years ago
April 20 2015, 19:27:52 UTC 2 years ago
But from the other comments it sounds like you actually want to just stop doing shirts entirely, rather than have someone else deal with collecting orders, shipping shirts, etc. And that's perfectly reasonable! You've got enough to deal with, without doing side projects you don't want to do.
April 27 2015, 14:48:30 UTC 2 years ago
April 21 2015, 02:30:10 UTC 2 years ago
As far as shirts go, you are amazing; I used to be a shipping manager and I know how crazy it can be.
I just was part of an fund raiser that used the a place called Custom Ink for shirts and the quality and sizes available were really good
April 27 2015, 14:52:32 UTC 2 years ago
April 21 2015, 05:55:59 UTC 2 years ago
April 27 2015, 14:52:52 UTC 2 years ago
April 22 2015, 00:59:57 UTC 2 years ago
*hugs*
April 27 2015, 14:54:40 UTC 2 years ago
April 22 2015, 03:07:05 UTC 2 years ago
So, while I haven't had the threats, I very very very much sympathize with judgement and cruel words for not being the "right" kind of pet owner. I've also been told I shouldn't be allowed to have pets because I don't have a $2000+ savings for emergency vet care. I have always managed to come up with the money when it was needed, but because I don't have the savings, I'm an animal abuser. Some people are just fucked up.
As for the t-shirts, I am in abject horror. You were very upfront about how you were handling it, and that it was something you were doing all on your own. I am extremely glad that I decided to order multiple t-shirts because I adore my Slasher Chicks and Wicked Girls t-shirts (although I dearly wish I had gotten more than one of the original black set of the roller derby; I have had such bad experiences in the past with shirts, and I was tight financially at the time, that I didn't want to risk getting more than one and having it not fit or be comfortable... instead, i wear that one soooo much because it's amazingly comfy; I guess I can only hope someone ebays one in my size sometime, or that maybe some get found tucked away "someplace safe" -- hey, a girl can always dream, right? I feel the need to stress that I am NOT ASKING, just regretting that I did not buy more than one and engaging in idle fantasy). They are easily some of my most comfortable clothing, and I love them so very much.
I sincerely want to have some Extremely Terse Words with the people who have caused you so much grief over the t-shirts that you've decided not to do them at all. I had been hoping for a future release, so I could get more comfy awesome t-shirts and tanks with the kickass logos. Thank you so very much for the shirts that you have done. I am so sorry that so very many people have made this such a painful headache for you that you don't feel that you can do it anymore.
April 27 2015, 14:55:18 UTC 2 years ago
2 years ago
1 year ago
April 22 2015, 03:09:23 UTC 2 years ago Edited: April 22 2015, 03:09:47 UTC
April 27 2015, 14:55:28 UTC 2 years ago
April 30 2015, 03:43:44 UTC 2 years ago
And if anyone is having trouble with this concept, send them to me, and I will hit them with a rolled-up newspaper.
May 1 2015, 00:59:56 UTC 2 years ago