Seanan McGuire (seanan_mcguire) wrote,
Seanan McGuire
seanan_mcguire

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The lines of interaction.

Common wisdom among authorial circles says "do not respond to reviews." I consider this a mantra, and practically have it cross-stitched on my living room wall. Good review? Happiness. Bad review? Sadness. Review which bears no resemblance whatsoever to the book I wrote, leading me to wonder where the reviewer gets their books, since if they have a dimensional portal, I want to borrow it? Bewilderment. But nowhere in there do you find a class of review that comes with "engage reviewer and either look smug or bitch about how they don't understand your genius."

I will respond to reviewers, if we have a relationship, however casual it may be. The majority of the reviews I link to are found by my helpful Google spiders, which skitter around the Internet bringing me things without concern for my feelings. I tell them they're good and feed them lots of flies. Some reviews, however, come to me because the reviewer emails me directly to say "I reviewed your book." In those cases, I feel entirely justified in replying, privately, with "Wow, I'm glad you liked it," or "I'm sorry this wasn't your cup of tea, hopefully the next book will suit you better." Because we're in a private setting, interacting like people, as long as I'm polite, I'm okay.

The lines start to get a little blurry when newer forms of social media come into play. Like Twitter. If someone @'s me, they know I'm going to see their Tweet the next time I check my @replies. That's the culture of the system, which is built on the expectation of/hope for interaction. I don't answer every @reply, but I make an effort to read them all, and answer the majority. So am I responding to a review, or am I sticking to the dominant culture of the platform? What about on Facebook, where people tag to your profile? They know that doing so will send you a notification. Is that an invitation to interact, or is it a sad reality of the system?

Miss Manners never had to deal with being a polite, professional working author in the Internet Age. I think that's why she doesn't have any pointers for certain kinds of behavior, and why she never considers "get a baseball bat" to be the appropriate beginning to a polite response.

So where are the lines for you? What do you think is the boundary for "polite" authorial behavior—and from the other side, what's the boundary for behaving politely toward authors? Inquiring minds want to know.
Tags: contemplation
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  • 98 comments
I think the amount of response that you're willing to make here on your blog is astonishing. I don't know other authors who pull that off. I think you reply to most of the comments that I've made, and I wouldn't mind at all if you were unable to because of other commitments/general lack of time and energy.

I've posted reviews here in the past because you enjoy them, and so far, I haven't met a book of yours that I haven't liked. But I wouldn't ever expect you to respond to those. In academic publishing, the standard for reviews is that we generally send the positive ones both to the author of the book, and the press, because we know they'll appreciate seeing them. The negative ones, we don't. I can't imagine going to an author to say "Look, I pissed all over your book in my review!" I mean, authors know that bad reviews happen. But rubbing their nose in a bad review is the height of rudeness.
That is an excellent approach to the topic of reviews.